FAQ
Common questions about our services, SaaS products, payments, and support.
What does J Code Labs build?
Websites, web apps, mobile apps, SaaS/multi-company systems, business systems, automation, and custom software.
Do you offer demos before purchase?
Yes. Products marked with demo mode can be explored in a limited demo. Full access unlocks after purchase and admin approval.
Is this multi-tenant SaaS?
Yes. Each company/organization has isolated data. One company cannot see another company’s customers, stock, users, or payments.
What payment plans are available?
Monthly and annual plans are available at checkout, plus online payment gateway (when connected) and bank transfer options.
What happens if payment is delayed?
We send a payment reminder. If payment is still unpaid after 3 days, the account can be placed on hold until payment is completed.
Which languages does the website support?
English, Sinhala, and Tamil.
How do we start a project?
Contact us by form, WhatsApp, email, or phone. For SaaS products, create your organization, verify email, then start a trial or purchase.
Where are you based?
J Code Labs serves clients from Sri Lanka and beyond. Contact us on WhatsApp or email for project discussion.